Service
Guidance and Services
We are committed to providing you with a high quality service experience.
Proofing And Design Support
Assist in optimizing styles, fabrics, details, and enhancing commercial value. We have a pattern-making team to accurately reproduce customer designs
Diversified Production Services
Supports a minimum order of 100 pieces, especially suitable for niche brands and fast fashion customers. 20,000㎡ modern factory, stable delivery of bulk orders
After-Sales Service
Yunxi provides one-stop after-sales service from product quality assurance, rapid response, problem remediation, proofing and archiving, logistics assistance to repeat purchase support
ls there a problem? We are here to serve you.
Can you accept small batch customization? What is the minimum order quantity?
Yes, we support small batch customization. The minimum order quantity is usually 100 pieces/style (mixed sizes are available). The specific minimum order quantity will vary slightly depending on the style and craftsmanship.
I don’t have a complete design draft. Can I customize it?
Of course. We support customization based on drawings, samples, or only provide inspiration references, and our design team will assist in perfecting the style and details.
How long will it take for the sample to be completed? Is there a charge for the sample?
Samples are usually completed in 5-7 working days. The sample fee is calculated based on the complexity of the process and can be partially or fully refunded after the bulk is confirmed.
Can you customize your own LOGO and packaging?
Yes. We support a full set of brand customization services such as hang tags, washing labels, main labels, packaging bags, cartons, etc. to enhance your brand image.
What fabrics do you have to choose from? Do you support environmentally friendly materials?
We offer a variety of fabric options including cotton, polyester, nylon, modal, knitted, woven, etc., and support environmentally friendly options such as organic cotton and recycled fabrics.
How long are the production cycles for proofing and bulk production?
Proofing takes 5-7 days, and bulk production takes about 15-30 days depending on the quantity and process complexity. The specific delivery date will be confirmed before placing an order.
Can you help me arrange export logistics?
Yes. We have a professional foreign trade logistics team to assist customers in arranging services such as sea transportation, air transportation, express delivery, and double clearance to door.
What if the product has quality problems?
We promise to ship 100% quality inspection. If the quality problem is caused by our reasons, we will provide solutions such as replenishment, rework or compensation.
Get Support
We are always ready to provide you with suitable solutions
Contact us
7×24 hour online service for you
Telephone: +86-181-1237-6218
Online Contact
7×24 hour online service for you
Whatsapp: +86-181-1237-6218
Wechat: neoh3208